1. Electronics/ Fragile Items:

All electronics and fragile items must be packaged in their original packaging to be covered by the insurance policy. Original packaging in the correct size box, will ensure the safety of the contents. Extra protective padding such as bubble wrap or blankets should be used to surround these items.

There must be at least a two-inch barrier of packing material between any item and the wall of the box. Make sure that items in the boxes are secure enough so that they cannot move around inside. Use bubble wrap, blankets, towels or other protective padding to fill open space.

2. Items you should not store or ship (we do not insure against loss or damage):

– Jewelry, coins, cash, and collectibles.
– Items of intangible value.
– Extremely fragile items (e.g. mirrors).
– Improperly packed items, including furniture that is not adequately wrapped.

Other items are prohibited for shipping/storage:
All live animals and insects, perishable foods, liquids, weapons, illegal drugs and related paraphernalia. There are extra fees for damage caused by these items to both your items and the items around them, and insurance is waived.

3. Weight Distribution

To avoid over-stressing the boxes, we suggest that you separate your heavy items such as text books into multiple boxes. Place heavier items closer to the center of the box. This will prevent the box from breaking and causing damage to your items. Boxes weighing more than 50 pounds cost extra to store, so keep that in mind when packing.

4. Pay Special Attention To:


In constructing and sealing your boxes, pay close attention to the quality of the closure. We suggest the use of 2-3 inch wide pressure sensitive plastic tape. You will need three strips of tape for both the top and the bottom of the box. Do not use masking tape or string.

Carpets & Rugs:

Make sure your carpets and rugs are rolled tightly, secured with tape along three points, and covered in plastic if you want to keep them free from dust.

File Cabinets, shelves and Desks:

Be sure to tape all drawers closed, and cover the finished surfaces with plastic or cardboard to prevent minor scratches during handling. Separate the shelves from the frame, and tape them together tightly. Store any loose hardware in one of your boxes.


Cover the mattress with plastic for further protection. All beds must be disassembled prior to move out. There will be an extra charge to disassemble furniture.


Unplug your fridge TWO DAYS before move out. Make sure your fridge is completely defrosted, dry and CLEAN at the time of pickup. Secure loose items inside of the fridge. Tape the door shut. Bundle and tape the power cord to the back of the fridge, behind the cooling coils so it is not “dangling” on the ground.

Microwaves and other kitchen/food items:

For the protection of all of our customers, all microwaves and kitchen/food items must be cleaned. The manager will decide whether an appliance is in acceptable condition, and he reserves the right to deny storage/shipping if he feels it will contaminate other items.

Trunks and Luggage:

Make sure that these items are locked or securely taped to prevent the contents from spilling during handling.

To sign up, click here. Need more information? Click here.